QTpod M3000
Accessories & Support

M3000 & M4000 MultiDisplay

This high visibility, multi-line display was designed so that pilots can monitor their fueling transaction from their aircraft. This becomes particularly helpful when a pilot is trying to balance his or her fuel load on twin engine aircraft, eliminating the need to keep walking over to the fueling system to see how much fuel has been dispensed. The bright LED's also attracted pilots and boaters to your fueling location at night while displaying your current fuel price. The beveled lenses of the display also ensure that your customers can see the displays clearly even in direct sunlight. 

"The new display is a keeper! The acid test was being able to read the display in sunlight from more than 75 feet away from the unit and also at an angle of about 30 degrees either side of the center axis."
- Pat Mornin, Sibran Properties, June 2009

 

The weights and measures regulators in several states are adding this requirement to the certification of self-service terminals. With the same rugged design as our original high visibility display, the MultiDisplay meets the needs of all FBO's large & small.

$1,995

M3000 All-Weather Cover

All-Weather Cover Custom made for the M3000, this tough and durable cover will protect both the functionality and the appearance of your fueling terminal for years to come. The cover snaps on tight so that it will not come off in weather, while the Velcro front flap affords easy access to the M3000. 

$100

M3000 Sun Shield

The Sun Shield is designed to reduce sun glare and increase the readability of the display of the M3000. This will also shade the display from direct sunlight when it is at its highest and most intense angle.

  • Constructed of rugged, weather resistant stainless steel with our signature powder coating to prevent rusting.

  • Single unit construction that retrofits to all M3000 Terminals.

  • Eliminates the frustration of customers due to sun glare.

  • Protects LCD Display from Sun Damage.

  • Easy to install in minutes

$350

M3000 TLX-50 Surge Suppressor
 

Protect your investment. This robust surge suppressor is designed to protect the M3000 terminal from lightning and electrical surges.

M3000 terminals equipped with the TLX-50 enjoy the added benefit of lightning damage coverage under and initial warranty and Platinum Service Plans.

$650

M3000 Rolling Sunset Notice:
 

Effective June 30, 2019, QTpod will discontinue all product support for M3000 Self-Serve Fueling Terminals that were installed prior to January 1, 2008.  Units installed after 1/1/2008, are not impacted by this notice.

Manufacturing of the M3000 was discontinued in 2017, and as a result, new replacement parts from our partners and suppliers are limited, or in some cases no longer available.  While we are planning on salvaging parts from returned M3000 units and reconditioning the components as replacement parts, this effort may not yield enough inventory of spare parts to meet the demand of the entire installed base. 

Thus, we will no longer offer software updates, replacement parts or technical support, including telephone technical support, for your M3000 Self-Serve Fueling Terminal. We are notifying you now, well in advance of the end of support date, so you can plan accordingly.

We regret any inconvenience this announcement may cause; unfortunately, providing support for older units is simply no longer feasible.  It is important to note that your unit may continue to operate as normal beyond the end of support date, however, you will not be able to obtain software updates, telephone support or replacement parts for your unit after June 30, 2019.


As such, you may want to consider upgrading to the M4000, our newest and award-winning self-serve fueling terminal, and take advantage of a special discount we are offering for returned M3000 units.  The M4000 was designed with many new technologically-advanced features that make fueling operations easier for your customers and fuel management easier for you.  For your convenience, I’ve included a flyer with information on the M4000.

If you have questions regarding this notice or would like more information regarding the M4000 special discount for M3000 owners, please call or email me at 303.962.3413 or Sales@QTpod.com.  Notification to owners have been sent via email (and letter sent via USPS to last known address) serves as advance notice that after June 30, 2019, QTpod will discontinue all product support for M3000 Self-Serve Fueling Terminals that were installed prior to January 1, 2008. 

M3000 Frequently Asked Questions

Why Is QTpod Sunsetting Service for my M3000? My unit still works fine.


There are multiple reasons why QT is ending support for older M3000 units on a rolling basis: 1) QTpod designs products to be rugged and last, which is why your unit is working fine. However, the M3000 was designed in 2002, so it utilizes older technology that is difficult to source and not compatible with many modern components. In fact, many of the components that populate the motherboards on the M3000 are no longer manufactured, so the only option in some cases is to source surplus parts in the secondary market. 2) The M3000 was designed in 2002 to operate on the telecommunications infrastructure which was common at the time, the copper analog network. The M3000 transmits data at a very slow rate, compared to today’s speeds, and it does so without error correction. This worked fine on a well-maintained copper network. However, the issue today is twofold: a. The telecom companies do not maintain the copper lines like they used to. This causes reliability issues for customers trying to send data over this network. b. Much of the copper in this county is increasingly being replaced with digital and fiber lines. These lines were designed for speeds much faster than the slow modem speeds used by the M3000 and its competitors. This results in lost packets of data, which means failed authorizations and batches and no sales. 3) The liability shift for chip card acceptance goes into effect for automated fuel terminals like the M3000 in October of 2020. Due to the limited programming memory available on the M3000 and the antiquated nature of dial up modems, we will be unable to update those terminals for chip card acceptance which means you’ll have greater liability for unauthorized transactions.




Why purchase the M4000 now?


QTpod understands that evolving technology results in additional investments required by small and medium sized businesses. To help facilitate the transition to newer technology, we are offering limited time discounts to our customers when they return their old M3000. This reduces the investment by several thousands of dollars. While your unit may work fine, it is possible you will begin see some service degradation due to telecommunication issues or payment card authorization requirements. Additionally, with the scarcity of spare parts, you may not be able to keep you unit working in the event of a part failure.
Many of our customers report that their customers appreciate the new features on the M4000 that make it easy to use. For example, the large, sun light readable display, capacitive, backlit key pad make the M4000 easy to use in any light conditions. You’ll like too as with automatic software updates and anywhere/anytime access you’ll have fewer visits to the terminal and more uptime to sell more product.




Why reinvest with QT when I may have to replace the M4000 someday?


All equipment eventually has to be replaced. However, we designed the M4000 with the intention of being able to evolve with technology. We used a Windows operating system and peripherals with USB interfaces. We anticipate that with Windows you will be able to upgrade to a newer version. If a printer or card reader becomes obsolete, we can find dozens off the shelf with Windows drivers to easily integrate into the current design. Plus, the M4000 has many new customer and user-friendly features that you and your customers will appreciate and make the M4000 a more useful terminal for providing self-serve fueling.





READY TO UPGRADE TO M4000?
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Contact Us:

Billing Information:

Any parts returns or mail after 7/6/2020 should be directed to the address on the left.

ONLY checks and payments should be sent to:

QT Petroleum on Demand/ QTpod
P.O. Box 842417
Dallas, TX 75284-2417

Toll Free:   888-412-5332

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